bluChat | Native NetSuite Chat App | Blu Banyan

Dramatically Boost Your Team’s Collaboration and Productivity

Skip all the jumping back and forth between applications to communicate with your team. bluChat takes minutes to deploy, and minutes to learn, because it uses the NetSuite navigation and search conventions your staff already know. Leverage the power and ease of bluChat for better team collaboration, faster issue resolution, and improved productivity and profitability.

With Native NetSuite bluChat You Can:

Enable chat directly on every writable NetSuite record
Use existing staff permissions to determine bluChat access
Enhance collaboration and throughput across the entire organization

Write workflows to trigger status change alerts in bluChat
Set up guest access for partners, vendors and customers
Search the always-available chat history streams

Communication, Collaboration, Tasking

Drag & Drop Multiple Files and Types Into the Chatbox

On-Record & Off-Record Chat
Channels, Groups & DMs
Chat History Stream Always Available
Generate, Assign & Schedule Tasks Directly On-Record
Chats are Fully Searchable & Auditable
Tagging Users Triggers an Email Alert
Tag NetSuite Entity Groups
All Custom Records Supported
Rich Analytics on Chat Usage
Unlimited Simultaneous Users & Groups
Workflows can Tag Users with Status Updates
Role Permissions Determine Chat Access
Customers, Vendors & Partners Can Participate
Emojis & Text Formatting
User Profiles & Photos
Star to Watch a Channel or Specific Record
Workflows to Copy Messages to Another Record
Opt-in to SMS with bluChat+SMS

On-Record Chat

Off-Record Chat

Native NetSuite bluChat App Feature Comparison

bluChat - for faster issue resolution

Collaborate on-the-go with bluChat+SMS

With bluChat+SMS, users can opt in to receive an SMS text message containing the bluChat message when they are tagged, or when responding to chat messages where they are tagged. All SMS text messages will go back to the chat message stream and are saved on the NetSuite record.

The SMS function is an optional add-on to bluChat with additional monthly fees.

Blu Banyan is committed to the success of
NetSuite users!

Expand the Capabilities of Your Business

with the only native NetSuite team collaboration application. bluChat is the smartest way for any NetSuite-based organization to extend the power, value and productivity of its NetSuite investment, by incorporating a powerful yet easy team collaboration tool. bluChat enables faster and better communication across all company teams and groups, minimizing operational fumbles, and eliminating the back and forth time sink of using non-native chat tools.

“bluChat has been a key driver in elevating Titan’s overall performance and productivity. Thanks to its integration, our employees are able to communicate in real time interdepartmentally and nationally on the relevant NetSuite records. The ability to effectively engage with each other, and our partners, allows for faster issue resolution behind the scenes, which leads to better customer experience.”

Aaron CasillasVP of Technology

“bluChat brings the power of team collaboration directly into the NetSuite platform. This new SuiteApp extends our robust solution for native communication in NetSuite and can help customers improve team productivity, streamline operational efficiencies across all departments, save time, and resolve issues faster.”

Guido HaarmansVice President, SuiteCloud Developer Network & Partner Programs, Oracle NetSuite

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