BuilderSuccess offers customers a feature rich Service Management solution that makes managing routine and panic maintenance requests simple and transparent.
As the construction industry continues to grow, so does the need for service management software specifically designed for construction companies. BuilderSuccess service management functionality empowers users to automate workflows that save time and improve accuracy.
We also offer customizable reporting features that give you a clear picture of your service operations. These reports give you the ability to track customer interactions which helps you provide better service.
Manage all your service tasks across multiple channels in one place with full categorization by any data point.
Link service cases back to the original project for easy reference and to get a complete historical view of all service cases.
Create and customize your service checklists with the ability to create unique checklists by service type or category.
Manage warranty details on all project components to ensure that your team is taking advantage of all manufacturer claimable defects.
Easily capture images on site and store these images against specific service cases and projects.
Automate creation of service orders based on defects lists including both internally generated and client generated defect rectification requests
BuilderSuccess software is a cloud ERP, CRM, and project management software for the residential & commercial construction industry, including general and trade contractors. We’re powered by NetSuite, the world’s leading cloud Business Management Platform built with modern, scalable technologies.