NetSuite is a very rich and flexible business management solution that provides a wealth of detail on every record, across every application area, including accounting, CRM, project management and inventory. The most productive way to leverage that wealth of information is to add bluChat’s team collaboration capability, which uniquely supports the engagement of all stakeholders, from staff to customers, on the relevant record. Unlike “outside” team chat and collaboration applications that cannot directly access the NetSuite records, and require users to go back and forth between the application and the information stored in the NetSuite records, bluChat enables faster issue resolution because the entire context of any issue is directly available to users. Another advantage of bluChat over outside chat applications is that access to any given record has already been established by your company’s Admin policies, so that there is no time wasted setting up bluChat permissions before engaging.