In bluChat work happens directly on the NetSuite record that requires attention, and off-record, in Channels and in Direct Messages (DMs), which work like a private Channel. Users can send formatted messages, share any NetSuite supported file type, and create, schedule, and assign a task, all from within bluChat. For more general ongoing discussions that are not tied to a specific record, users can easily create a Channel or group workspace, or simply send a DM to a specific user or users.
